Frequently Asked Questions
Everything you need to know about our luxury alpaca knitwear and artisan-made apparel.
What makes Peruvian Connection garments unique?
Our collections are defined by the use of luxury fibers, specifically Peruvian alpaca and Pima cotton. Each piece is designed in-house and often hand-finished by skilled artisans, preserving traditional textile techniques.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. Since many of our luxury knits have a unique drape, we recommend comparing your body measurements to our chart to ensure the perfect fit.
What is your return policy?
We want you to be completely satisfied with your purchase. We accept returns of unworn, unwashed, and unaltered merchandise within 30 days of the original ship date for a full refund or exchange.
How should I care for my alpaca knitwear?
To preserve the longevity of your garments, we recommend professional dry cleaning or careful hand washing in cold water with a mild detergent. Always lay flat to dry and never hang knitwear, as it may stretch the fibers.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that duties and taxes may apply upon arrival.
When will my order arrive?
Standard shipping typically takes 5-7 business days within the United States. Expedited and overnight shipping options are available at checkout if you need your items sooner.